Managed IT Services
Security, Flexibility, Partnership
In today’s fast-paced world, you don’t have the time or the desire to deal with the minutiae of your organization’s IT infrastructure and its needs. Let the experts at SmartBase support your end users and provide the managed IT services that will optimize your operations, increase internal efficiencies and security, and free up your capacity to focus on your highest priorities. Enjoy simple, straightforward pricing that makes it easy to see where your spend is going and budget accordingly. From Microsoft 365 support to cloud management to migrations, SmartBase can handle it all.
Our Managed IT Services for High-Security Industries
Managed Network & Infrastructure
Let SmartBase set up, manage, and maintain your IT infrastructure on your behalf, so you can focus on serving your clients. We’ll tend to every detail of your network and infrastructure, from the hardware and software to the policies, procedures and protocols that keep your operations running as they should. By choosing SmartBase as your managed service provider, you get the benefit of our expertise as an extension of your team, allowing you to optimize your internal processes for improved information flow, remain flexible in changing markets, ensure compliance, and reduce duplication of effort and overall IT costs.
End User Support and Helpdesk Services
Partner with SmartBase and we’ll become an extension of your team, supporting you remotely or on-site as required utilizing top-notch technology and the highest standards of managed IT support services while quickly responding to your team’s requests. With our remote management tools, we can quickly establish a support session with your end users, seeing exactly what they’re seeing and efficiently resolving issues. When you need us you’ll talk to a SmartBase team member in the USA, you’ll never deal with frustrating phone trees that run you around in circles.
Managed Cloud
When you need an über-flexible computing environment fast, you need SmartBase’s Managed Public Cloud hosting solutions. Our Managed Public Cloud solutions alleviate the responsibility of managing your environment, allowing your team to focus on revenue-generating activities and serving clients while preventing IT headaches that can slow down your business day-to-day.
Whether you’re already in the cloud and need someone to manage it, looking to migrate to the cloud, are expanding your infrastructure footprint, or are starting a new business, we’ll configure, manage, monitor and support your environment in a cost-effective manner, including security, patching, and compliance. We’ll ensure a strong backup and disaster recovery solution is in place to protect your critical data and your business, so you can rest easy and focus on supporting your clients. SmartBase can work with the cloud provider of your choice, or make a recommendation based on your needs.
Microsoft 365 and Google Workspace Security
When you partner with SmartBase, we’ll assess your Microsoft 365 or Google Workspace security and implement solutions to protect your sensitive data and communications. Our integration of Trend Micro Cloud App Security, alongside Trend Micro™ Worry Free™ XDR on endpoints, ensures protection across Exchange/Outlook, Teams, SharePoint, OneDrive, Gmail, and Google Drive. Cloud App Security identifies ransomware, business email compromise, and other threats using AI and machine learning, offering enhanced protection beyond built-in security. Trend Micro™ Deep Discovery™ detects malware, while extended detection and response (XDR) stops active attacks. With SmartBase, your data in M365 and GWS is secure.
IT & Security Strategy Consulting
Need help with compliance to better protect your clients’ data? Concerned about potential security breaches, or recently experienced a security incident that underlined your strategy’s weak points? Let the experienced SmartBase team perform a strategic review of your current IT and security protocols. We’ll determine the updates and new procedures necessary to achieve your unique data security goals and implement them efficiently, so you can work in total confidence.
Endpoint Security, Management, and Support
No in-house IT team to manage and service endpoints? No problem. SmartBase’s Endpoint Management & Support services allow our expert team to manage, maintain, and address issues with your endpoints — including desktop and laptop computers, servers, network equipment, and mobile devices — without stepping foot in your office.
SmartBase utilizes top-notch security solutions to protect your endpoints, including Trend Micro™ Worry Free™ XDR to protect your endpoints from the latest threats. We’ll work with you to ensure your users are protected from malicious URLs, email attachments, and links while ensuring they can still have the necessary access to be successful in their role. Our team will continuously monitor vulnerabilities in your network and quickly deploy patches to prevent the latest threats to your environment while ensuring all devices are properly encrypted and tracked and can be remotely wiped if necessary. We’ll ensure user access is properly configured to protect your environment and sensitive data.
Private Cloud Solutions
Dealing with sensitive data requires increased security, control and flexibility from your hosting solutions. SmartBase’s IT managed services and private cloud solutions are specifically designed for high-security industries and are engineered to meet the strict HIPAA compliance standards to ensure your data — including any private and sensitive information — is completely protected.
The SmartBase team will build a custom private cloud environment tailored specifically to your organization’s unique needs, with the flexibility to grow and evolve as your business does. We’ll manage and support your environment 24/7, allowing you to focus your time and resources on other business priorities.
Who Can Benefit From Managed IT Services?
Whether you’re an Overwhelmed Ollie or a Partnership Perry, you and your organization can benefit from a partnership with SmartBase and our convenient Managed IT services. Recognize yourself in one of our customer case studies below? Contact us today to learn how our expert team can help transform your IT process.
Overwhelmed Ollie
Strategic Sam
Partnership Perry
Customer Testimonials
Additional Services
The SmartBase team has the knowledge and capabilities to handle all your managed IT and data security needs, including:
Microsoft 365 Migrations
Cloud Management
Cloud Migrations
New Business Startup Solutions
SFTP as a Service
Mobile Device Management
Private Cloud
Managed Security
Hardware Acquisition & Management
User Access Management
Endpoint Detection & Response
Kubernetes
Compliance Remediation & Maintenance
24/7/365 IT Support
SmartBase’s experts are available to clients 24 hours a day, 7 days a week, 365 days a year — all in service of your data security and IT needs. We know that immediate IT concerns can be stressful and disruptive to your day-to-day operations, so we treat every ticket with the urgency and professionalism it deserves. We’ll monitor your vital systems, applications and integrations to ensure they’re running optimally, and act quickly and efficiently to address issues as they arise and keep you informed every step of the way.
Our Process
At SmartBase, You won’t find any one-size-fits-all solutions in our repertoire: Our process is highly consultative, with an emphasis on working closely with clients to understand their needs and create a bespoke solution tailored to their goals. We’ll act as a true extension of your team, providing the IT structure you need to support your end users and the flexibility you need to respond to the evolving needs of your organization.
Your Superior Security Starts Here!
Contact us to learn more about our innovative, transparent approach to healthcare database management. Our team will connect with you to discuss your needs and start you on the path to smarter data security!
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