Personally identifiable information you provide us – such as your name, telephone numbers, e-mail addresses, or postal addresses– may be used, collected or stored by us to process any inquiries that you initiate.
We also may obtain information about you from other sources in order to serve you better. Examples of information we receive from other sources include updated delivery and address information from third parties, which we use to correct our records or to provide us a more complete picture of who you are.
SmartBase also may obtain information from visitors indirectly by analyzing the navigation of the Web site www.smartbasesolutions.com. Aggregate information, or non-personally identifiable information is collected across many different visitors, on which pages of the site visitors access or visit. This information is used to analyze the Web site’s use, and to determine which areas are of most interest to our visitors. This helps SmartBase keep our web site updated with material that will be of most interest to our users.
The information provided by Web site visitors at our site is not sold, transferred, or traded to any third party for unsolicited marketing purposes. However, we will transfer personal information when we believe the transfer is necessary to comply with the law; or to protect our rights or safety, or the rights or safety of our users, or others.
SmartBase complies with industry best practices and applicable law in regards to keeping your information secure. Security is maintained through proper policies and procedures, as well as staff training on safeguarding personal information. We comply with the SOC2 compliance standards and are thoroughly committed to protecting any data we store against unauthorized access.
If you wish to access any information we have stored on you, please contact us. If you wish to change any information, would like to express your preferences on how we communicate with you, or be removed from our database, let us know. Please note that we can not release any information about you we may hold on behalf of a client. You must contact those clients directly for access to that information.
Effective from January 2017